MK SmartOps
SmartOps Technologies

Transforming IT Operations
with BMC Helix Solutions

We help enterprises modernize, automate, and optimize their IT operations using intelligent BMC Helix solutions. Drive efficiency, improve service experiences, and accelerate digital transformation.

Smarter Operations
Automate workflows and reduce manual effort.
Better Visibility
Gain end-to-end visibility across IT environment.
Risk & Compliance
Strengthen control with governance and security.
Lower Costs
Optimize resources and improve ROI.
Incidents
256
12% vs last month
Requests
483
16% vs last month
Problems
98
7% vs last month
Changes
120
10% vs last month
Incident Trend
250 150 100 50 0 20 Jun 27 Jun 04 Jul 11 Jul 18 Jul
By Priority
High   36%
Medium 45%
Low    19%
OUR BMC HELIX SERVICES
BMC Helix ITSM
  • Incident, Problem & Change Management
  • Service Request Management
  • Knowledge & Self-Service
  • SLA & Compliance
Helix Digital Workspace
  • Employee Self-Service
  • Smart IT Experiences
  • Collaboration Tools
  • Unified Communication
Discovery & CMDB
  • Automated Discovery
  • Accurate CMDB
  • Infrastructure Visibility
  • Dependency Mapping
Automation & AIOps
  • Workflow Automation
  • Event Management
  • Predictive Analytics
  • Intelligent Insights
IT Operations Management
  • Proactive Monitoring
  • Performance Management
  • Capacity Management
  • Availability Management
Managed Services
  • 24/7 Managed Support
  • Platform Management
  • Administration
  • Continuous Improvement
WHY CHOOSE MK SMARTOPS
Certified Experts
Experienced BMC Helix professionals delivering best-in-class solutions.
Faster Deployments
Proven methodologies for quick and successful implementations.
Automation First
Intelligent automation for improved efficiency and reduced costs.
Enterprise Grade
Secure, scalable and reliable solutions for enterprise needs.
Cost Optimization
Optimize operations and maximize value with smart solutions.
INDUSTRIES WE SERVE
Telecom
Banking & Financial
Manufacturing
Healthcare
Retail
Enterprise IT
GET IN TOUCH
Let's Build Smarter
IT Operations Together
We are here to help you transform your IT ecosystem with BMC Helix solutions. Reach out to us today!
Email
contact@mksmartops.in
Phone
+91 89255 57573
Location
Chennai, India